Home » eServices Lost-Stolen Card To report a lost or stolen Debit Card: Call: Log on: You may also log in to your online banking and report your card lost or stolen. Access the Options Tab and select the ATM/Debit Card sub tab. Select the Lost/Stolen button and submit the option. Please note: The card must be linked to your online banking. (Your current debit card will be deactivated and you will need to visit one of our local branch locations to reorder a new card.) To report a lost or stolen Credit Card: Call: 800.367.7576 for 24/7 Card Member Assistance If you know your full sixteen (16) digit credit card number, you may enter the information or press 1 to report your lost or stolen credit card. Please be prepared to provide as much information as possible, including: Full credit card number of the card that is missing Are you the primary or secondary cardholder Cardholders exact name as printed on the card Billing Address - where your credit card bill is sent each month Home phone number Circumstances of the loss or theft Identification verification information - social security number or similar, date of birth and mother's maiden name Please note: If you are the secondary cardholder for this account, you will also need to provide details about the primary cardholders identification.